Contact Center Service Provider in Slovakia

This is a contact center service provider operating across the EU, offering comprehensive customer service solutions with a focus on voice-based services. The company has ISO 9001 and ISO/IEC 27001 certifications. Business development relies on referrals and inbound leads, servicing 4 major clients across telecommunications, IT, and outsourcing sectors. Operations are exclusively focused on phone-related work, including 2 high-reward campaigns and a specialized 30-agent blended project team. The company has two offices in the EU and 520 employees.