CPaaS Provider Specializing in SMS, WhatsApp, and Voice Solutions

This listing presents an emerging leader in the Communications Platform as a Service (CPaaS) sector, specializing in SMS, WhatsApp, and voice solutions within India. The company has demonstrated significant growth, achieving 70% YoY increase from FY20 to FY21, and boasts a strong customer retention rate with an average customer stay exceeding 5 years. It operates on a highly recurring revenue model, generating nearly 90% of its income month-on-month. The business offers a suite of services including SMS, voice, email, and WhatsApp, supported by four proprietary software products for advertisement and promotion. Its major clients span across critical sectors such as banking, financial institutions, large retailers, public utility companies, and e-commerce businesses. The sale includes the entire business operations, technology platform, client base, and brand, along with significant assets like 40+ servers and IT equipment. The company owns its 12,000 sq ft facility, but it is explicitly excluded from the transaction.