Customer Support and Back Office Services Provider in Cyprus

This listing presents an established provider of Customer Support and Back Office Services, operating as a Call Center / Telemarketing and Business Process Outsourcing (BPO) firm. Based in Cyprus, the company offers comprehensive solutions designed to offload operational burdens for clients. Key services include managing inbound and outbound customer queries, handling client interactions across multiple channels, and performing essential back-office tasks such as KYC onboarding. The business emphasizes its ability to manage recruitment, HR administration, policy management, and leave arrangements, thereby eliminating these complexities and associated costs for clients. Agents are noted to be bilingual or multilingual, with experience in sectors like Forex Sales, online gaming, and customer support, covering a wide range of languages including English, Spanish, German, Greek, Serbian, Czech, Russian, Romanian, and French. The company has been in business for over 3 years and serves a diverse geographic market including Cyprus, Czech Republic, Estonia, Poland, UK, Italy, Spain, Romania, and Canada. The service is offered from 1500 euro/month.