Established 15-Year BPO Call Center in India with 5000+ Employees

This listing presents a well-established 15-year-old BPO Call Center located in India, boasting a significant workforce of over 5000 employees. The company specializes in providing comprehensive Customer Interaction Services (CIS) across a wide array of industry verticals, including Utility, Telecom, Retail, e-commerce, Banking and Finance, Healthcare, Travel, and Hospitality. It offers robust outsourcing solutions leveraging skilled talent, advanced tools, and proven methodologies, covering the full spectrum of business processes from back-office functions to industry-specific front and middle-office operations. The organization holds prestigious ISO certifications (9001:2015, 27001:2015, 22301, and 20000:1), underscoring its dedication to quality, information security, business continuity, and IT service management. The business operates with a client-focused, objective-driven, and partnership approach.