Pet Supply eCommerce Business

This is a 9-year-old pet supply eCommerce business specializing in pet food and supplies for dogs, cats, fish, and birds. The business boasts high profit margins and operates in a recession-proof industry. Fulfillment is primarily drop-ship (80%), with only 20% of items stocked in-house. The owner dedicates approximately 40 hours per week to supervision and management, supported by 3 employees handling customer service, order processing, and inventory management. The business requires 1,500 square feet of operational space and maintains good relationships with 9 main suppliers. Sales are predominantly driven by strong organic search rankings and word-of-mouth referrals, with 85% of orders placed online and 15% via phone. The owner is selling due to retirement and will offer strong transitional support. Additional marketing investment is expected to accelerate growth and profitability.