SAAS Natural Language Processing Business for Sale

This is a Software as a Service (SAAS) business established in 2010, specializing in Natural Language Processing (NLP) and structuring unstructured data for non-technical users. The company offers a powerful, user-friendly dashboard supported by a team of analysts, providing successful experiences with social data. Services range from web scraping (including custom ad-hoc services) and enabling Contact Centers with omnichannel capabilities, to text enrichment, Social Listening Services, and tools for Big Data analysis. Key differentiators include proprietary 'spiders' for data collection across major social networks, dedicated data curators for high-quality data management and cleansing, and personalized client support. The main product is an analytics dashboard with real-time data. Secondary products include streams for KPIs, ranking sites, connectors for services like Zendesk, and an upcoming product called 'Social Plus'. The platform also features automated sentiment, language, gender, influence, and category assignment, along with customizable alerts and reports, advanced indexing, and easy integration of private customer data from various sources.